Below are the contact details for the majority of mortgage lenders. We provide a direct link to lender specific home retention efforts where possible. Some lenders allow you to download the application and other forms as well as to check the status of an already open case.


  • Acqura Loan Services
  • American Home Mortgage Servicing, Inc.
  • Aurora Loan Services
  • Bank of America
  • Carrington Mortgage Services, LLC
  • Chase
  • Citi Mortgage
  • First Horizon Home Loans
  • First Tennessee Home Loans
  • GMAC Mortgage
  • Homecomings Financial
  • HSBC Mortgage Corp.
  • Litton Loan Servicing
  • LoanCare Servicers
  • NationPoint
  • Nationstar Mortgage
  • Ocwen Loan Servicing
  • OneWest Bank (IndyMac Mortgage Services)
  • PNC
  • Quantum Servicing
  • RoundPoint Mortgage Servicing
  • Select Portfolio Servicing, Inc.
  • SunTrust Mortgage
  • Vericrest Financial, Inc.
  • Wachovia
  • Wells Fargo

  • Acqura Loan Services

    1-888-660-5804

    http://www.acqurals.com

    American Home Mortgage Servicing, Inc.

    1-877-304-3100

    https://online.ahmsi3.com

    Aurora Loan Services

    1-866-521-3828

    https://www.myauroraloan.com

    Bank of America

    1-800-846-2222

    http://homeloanhelp.bankofamerica.com

    Carrington Mortgage Services, LLC

    1-888-267-2417

    https://myloan.carringtonms.com

    Chase

    1-866-550-5705

    https://www.chase.com

    Citi Mortgage

    1-888-995-HOPE

    https://www.citimortgage.com

    First Horizon Home Loans

    1-800-364-7662

    https://www.firsttennessee.com

    First Tennessee Home Loans

    1-866-285-2171

    https://www.firsttennessee.com

    GMAC Mortgage

    1-800-850-4622

    https://www.gmacmortgage.com

    Homecomings Financial

    1-800-338-6441

    https://www.gmacmortgage.com

    HSBC Mortgage Corp.

    1-800-850-4622

    http://www.us.hsbc.com

    Litton Loan Servicing

    1-800-999-8501

    https://www.littonloan.com

    LoanCare Servicers

    1-800-909-9525

    https://www.myloancare.com

    NationPoint

    1-800-622-5035

    https://www.viewmyloan.com

    Nationstar Mortgage

    1-800-622-5035

    https://www.nationstarmtg.com

    Ocwen Loan Servicing

    1-800-74OCWEN

    https://www.ocwencustomers.com

    OneWest Bank (IndyMac Mortgage)

    1-800-781-7399

    https://www.indymacmortgageservices.com

    PNC

    1-800-822-5626

    http://www.pncmortgage.com

    Quantum Servicing

    1-877-817-3266

    https://www.quantum-servicing.com

    RoundPoint Mortgage Servicing

    1-877-426-8805

    http://www.rpmservicing.com/

    Select Portfolio Servicing, Inc.

    1-888-818-6032

    https://www.spservicing.com

    SunTrust

    1-800-443-1032

    https://www.suntrust.com

    Vericrest Financial, Inc.

    1-866-650-0968

    http://cares.vericrestfinancial.com

    Wachovia

    1-800-642-0257

    https://www.wachovia.com

    Wells Fargo

    1-800-678-7986

    https://www.wellsfargo.com/


    2011 US Consumer Protection Group | Home Retention Solutions | Keep your Home | Leave your Home | Unemployed?